Questions? (404) 548-8063

FAQ

Here are the answers to some of the most common questions asked to Starch'd customer support!

What makes Starch’d different than other dry cleaner pick up services?

Unlike other services that come by once or twice a month, we come to you any day you need us. We offer the convenience of the Starch’d phone app to activate our services with one button. Our goal is to be one less thing on your to-do list.

What is Starch’d basic laundry services?

Starch’d offers true “on-demand” laundry and dry-cleaning services, with pick-up and delivery from your residence or place pf business.

What is Starch’d hours of operation?

Atlanta Area: Monday through Sunday from 8:00AM-10:00PM. Using Starch’d easy and on demand app, all orders made by 7:00PM will be guaranteed same day pick up.

Do I have to be home for the pickup and delivery?

No, not at all. On the Starch’d convenient phone app, you will have the ability to tell us what works best for you. If you are in a building or complex with a front office or concierge desk we will drop off and pick up there.

Is there a charge or minimum amount for pickup or delivery?

Your pick-up and delivery is always FREE. For laundry and dry-cleaning orders, Starch’d requires a minimum order of $19.95

Does Starch’d offer tailoring?

Yes, we can replace zippers in pants, coats and dresses, replace buttons, Hem pants, skirts and dresses and mend all items.

How long does Starch’d laundry service take?

Return of your laundry occurs within 48 hours, depending upon weather and road conditions.

How do I pay for laundry services?

During the setup of your account on the Starch’d phone app, you will enter your payment information. We accept all major credit cards. Through this convenience you will receive a digital receipt without the hassle of an invoice. Simple and easy.

Can I manage my laundry services requests via internet?

Absolutely! Although we encourage you to take advantage of the Starch’d phone app, you can also create an account on the Starch’d website under the “Your Account” tab.

Will my information be kept confidential and safe?

100%. We do not sell or provide your personal data to any third parties; it is only used to manage your order requests with the highest level of security and privacy.

Does Starch’d handle corporate accounts?

Absolutely. Just give us a call at (404)548-8063 so that we can walk you through the simple steps to get started. Or email us at info@starchd.co for more information.